Get Help

Our highly-trained advocates are available 24/7 to talk confidentially with anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship.

Local Resources

Programs and Shelters through the state are available to help.  Click here to find your local program and shelter.

Stay Safe

Computer use can be monitored and is impossible to completely clear. If you’re afraid your internet/computer usage might be monitored, please use a safer computer, call the Iowa Domestic Violence Helpline.

About Us

Iowa Victim Service Call Center, a statewide domestic violence call center, began taking its first calls on October 1, 2015.  The call center, a product of the Iowa Attorney General’s Office, is staffed 24 hours a day, 7 days a week, 365 days a year.  All services provided are completely free and confidential. It will be a great resource for victims and survivors, as well as an asset to the state.    

Several things took place leading up to this launch.  The first of which was determining a need for the call center.  The Iowa Attorney General’s Crime Victim Assistance Division put together a committee to study the needs of Iowa victims and survivors. Upon the conclusion of these studies, recommendations were established.  Agencies were given the opportunity to submit proposals in an attempt to secure the contract to develop and operate the new domestic violence call center.  Shari Kastein, Executive Director at Family Crisis Centers, submitted the chosen proposal.




Blog

What Is An Advocate?

This is the question we often get asked by friends, family, and even survivors who are wondering what kind of services we provide. If you looked “advocate” up in the dictionary you would see that it is defined as “a person who publicly supports or recommends a particular cause or policy.” This definition simply does not give our day to day work enough credit.

 Some days, being an advocate means helping someone find safety when their intimate partner has repeatedly abused them for years. Helping someone get to the closest gas station, so an advocate can pick them[...]