Get Help

Our advocates are trained to help you.  Whether you’re calling as a victim of crime, a friend or family member concerned about a loved one, or anyone else – we can help There is no cost to our services and they are always confidential.  You can call us at 1.800.770.1650 or text IOWAHELP to 20121.

Local Resources

Programs and Shelters through the state are available to help.  Click here to find your local program and shelter.

Stay Safe

Computer use can be monitored and is impossible to completely clear. If you’re afraid your internet/computer usage might be monitored, please use a safer computer and call us at 1.800.770.1650.

About Us

Iowa Victim Service Call Center is a resource to victims and survivors of crime throughout all of Iowa.  With staff available 24 hours a day and 365 days a year, callers are given the full attention they deserve.  Since inception, we have received calls from victims and survivors of many crimes, including:  homicide, robbery, kidnapping, identity theft, hate crime, elder abuse, drunk driving, burglary, bullying, assault, arson, human trafficking, incest, sexual abuse as a child, sexual assault, child physical abuse, teen dating violence, domestic violence, and more.    

All staff at the Call Center undergo extensive training that includes many hours of face to face and interactive trainings with both the Iowa Coalition Against Domestic Violence and the Iowa Coalition Against Sexual Assault.  Staff also receive training from many of the culturally specific groups from around Iowa, increasing their awareness of differing cultures and assuring that every caller receives the support they need.  

If you or someone you know is experiencing domestic violence, human trafficking, sexual violence, or any other abuse or crime, call the Iowa Victim Service Call Center at 1.800.770.1650 or text ‘iowahelp’ to 20121. 


SURVIVOR SERIES: A Pot of Coffee and a 1-800 Number

Despite my begging Julia not to, she dialed the 1-800 number and looked at me with those demanding, “big sister” eyes. I heard the beeping of the numbers as she dialed. Each one, getting closer to someone on the other line. What would I say? Where would I begin? How much time could I spend talking?

My sister suspected something was going on when I went to the emergency room last year with a broken rib. She asked me, point-blank: “Did Jake do this?” I denied her outrageous question and told her she was insane for suggesting my husband could do such a thing.

If she[...]