About Us

History

Iowa Victim Service Call Center began taking calls October 1, 2015.  The call center, a product of the Iowa Attorney General’s Office, is staffed 24 hours a day, 7 days a week, 365 days a year.  All services provided are completely free and confidential. It was established with the intention of being a great resource for victims and survivors.   

Several things took place leading up to this launch.  The first of which was determining a need for the call center.  The Iowa Attorney General’s Crime Victim Assistance Division put together a committee to study the needs of Iowa victims and survivors. Upon the conclusion of these studies, recommendations were established.  From this, the Call Center was developed.  What initially began as a resource for callers of domestic violence quickly expanded to help victims and survivors of sexual violence, human trafficking, homicide and many other violent crimes.  Currently, the Call Center seeks to help victims and surivors of any abuse or crime.

Since opening on the first day, the Call Center has never closed.  Our advocates are here 24 hours a day, 365 days a year.